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Activity Number: 255 - Methodological Advances in Quantitative Marketing
Type: Invited
Date/Time: Tuesday, August 9, 2022 : 10:30 AM to 12:20 PM
Sponsor: Section on Statistics in Marketing
Abstract #320537
Title: Capturing Heterogeneity Among Consumers with Multitaste Preferences
Author(s): Liu Liu* and Daria Dzyabura
Companies: University of Colorado Boulder and New Economic School
Keywords: consumer heterogeneity; preferences; segmentation; machine learning; optimization
Abstract:

In some product categories, consumers’ individual preferences may consist of multiple distinct tastes defined over product attributes. Capturing heterogeneity among multitaste consumers requires new models, as a consumer simultaneously belongs to multiple segments. This is a different type of heterogeneity than that captured by existing models, such as mixed logit or latent class models, which estimate one taste per individual. In this paper, we propose a model that allows individual consumers to express multitaste preferences, and we provide an estimation procedure that scales to high-dimensional attribute spaces. Through extensive simulation experiments, we demonstrate that the proposed algorithm accurately recovers parameters, whereas single-taste benchmark models underfit and generate a misleading representation of both population- and individual-level preferences. We apply the algorithm to a large dataset of recipe choices to uncover rich patterns of preference heterogeneity. The proposed model fits the data better than single-taste benchmarks and provides additional individual-level insights.


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