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Abstract:
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During the 2020 American Community Survey (ACS) data collection period, the COVID-19 global pandemic led to mandatory local stay-at-home-orders across the United States and Puerto Rico. These stay-at-home orders created substantial disruptions resulting in radical changes to the ACS data collection operations in 2020. Due to the swift change in our environment, the ACS program revised messaging, altered mailout strategies, and made significant sampling adjustments to accommodate staffing limitations at the assembly and mailout facilities. The computer-assisted personal interview (CAPI) operation did not experience any downtime, but the operation was limited to conducting only telephone interviews for a few months. The decision to conduct telephone only interviews greatly impacted the Group Quarters operation which relies on personal visit to collect data. This presentation addresses how the ACS modified the data collection operations during the rapidly changing environment.
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