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Activity Number: 114 - Survey Design and Data Adjustment Decisions in Mixed-Mode Surveys
Type: Topic Contributed
Date/Time: Monday, July 30, 2018 : 8:30 AM to 10:20 AM
Sponsor: Survey Research Methods Section
Abstract #330644 Presentation
Title: Mode-Based Measurement Differences in Attitudes Measures Within the Surveys of Consumers
Author(s): Zeynep Suzer-Gurtekin* and Paul Schulz and Caitlin Beach and Yingjia Fu and Edward Ellcey and Richard Curtin
Companies: and ISR, University of Michigan and University of Michigan and University of Michigan and University of Michigan and University of Michigan
Keywords: web-push mail surveys; mixed-mode surveys; mode-effects; consumer index
Abstract:

The Surveys of Consumers (SOC) is a collection of monthly national RDD cellphone telephone surveys conducted by the Survey Research Center at the University of Michigan. In 2016, the SOC research team launched a parallel Address Based Sampling (ABS) web-mail data collection system and has been investigating the data comparability between the two data collection systems. Due to inherent differences in the two data collection modes, certain survey measures were collected using different question formats (e.g. open vs. close end) and scales (3 point vs. 5 point scale) within each mode. In this paper, we summarize the findings of our investigation of the differential measurement error between modes resulting from these different collection methods.


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