JSM 2011 Online Program

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224 *	Mon, 8/1/2011, 2:00 PM - 3:50 PM	CC-B117
Customer Intelligence — Topic Contributed Papers
Section on Statistics and Marketing
Organizer(s): Dirk Van den Poel, Ghent University
Chair(s): Dirk Van den Poel, Ghent University
2:05 PM	Assessing the Added Value of Different Data Types for Predicting Customer Attrition — Michel Ballings, Ghent University ; Dirk Van den Poel, Ghent University
2:25 PM	Improving Customer Relationship Management Models by Including Neighborhood Effects Using Spatial Econometrics — Philippe Baecke, Ghent University ; Dirk Van den Poel, Ghent University
2:45 PM	Binary Quantile Regression: A Bayesian Approach Based on the Asymmetric Laplace Distribution — Dries F. Benoit, Ghent University ; Dirk Van den Poel, Ghent University
3:05 PM	In-Store Shopping Path and Markov Chain Model — Katsutoshi Yada, Kansai University ; Xiao-Jun Ding, Kansai University ; Asako Ohno, Shijonawate Gakuen Junior College
3:25 PM	Data-Oriented Hospital Services — Shusaku Tsumoto, Shimane University ; Shoji Hirano, Shimane University ; Shusaku Tsumoto, Shimane University
3:45 PM	Floor Discussion

2011 JSM Online Program Home

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