|
Title
|
|
* How To Use the Baldrige Criteria - A Hands On Session
|
|
Date / Time / Room
|
Sponsor
|
Type
|
08/15/2002
8:30 AM -
10:20 AM
Room: H-Concourse A
|
Caucus for Women in Statistics, Cmte on Women in Statistics, Section on Government Statistics*, Section on Quality & Productivity*, Section on Survey Research Methods*, Social Statistics Section*
|
Invited
|
|
Organizer:
|
D. Lynn Kelley, Textron Fastening Systems - Automotive Solutions
|
|
Chair:
|
D. Lynn Kelley, Textron Fastening Systems - Automotive Solutions
|
|
Discussant:
|
|
|
Floor Discussion
|
10:10 AM
|
Description
This session will present a brief overview of the Malcolm Baldrige National Quality Award Performance Excellence Criteria, and will follow with a hands-on exercise in which participants will analyze case-study data within the results section of a Baldrige application. This will be followed by a debriefing of the exercise, a presentation of the Baldrige analysis, and an overview of the relationship between Baldrige and the field of statistics. The focus of the session is to show how Baldrige criteria may be used in both the private and government sectors for organizational improvement.
-Overview of Baldrige Criteria - 15 minutes
-Introduction to group exercise - 5 minutes
-Distribution of "Results" section of case study, and form groups - 5 minutes
-Group work (qualitative and quantitative analysis) - 40 minutes
-Debrief group discussion with all participants- 15 minutes
-Presentation of Baldrige case study analysis of same data - 10 minutes
-How does Baldrige relate to the statistics field, and how can it be used to improve private and government sector organizations? - 20 minutes
|
|
