Leading and Facilitating Collaborative Decision-Making (306410)*Christine Anderson-Cook, Los Alamos National Laboratory
*Sarah Burke, The Perduco Group
*Lu Lu, University of South Florida
Keywords: subjective and objective elements of decision-making, multiple objective optimization, graphical methods, Define-Measure-Reduce-Combine-Select (DMRCS)
Making decisions that involve trade-offs between different objectives is challenging. When that process involves balancing the priorities of multiple stakeholders with different backgrounds and perspectives, it becomes dramatically more complex. In this session, we present a formal process, Define-Measure-Reduce-Combine-Select, that begins by formally establishing a basis for what would constitute a good result and ends with the selection of the best available solution given the collective priorities of the group. We discuss how separating subjective and objective components of the decision can lead to better solutions and improved buy-in, and how graphical methods can help build deeper understanding of the alternatives and consensus among the group. Finally, we present a high-consequence case study from the Department of Defense that successfully used the approaches described.