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Mian Arif Shams Adnan

Bowling Green State University



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A Multivariate Quality Assurance Approach for Credit Card Customers and Some Features

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Keywords: Eigen Value, PCA, Scree Plot, Control Chart

Mian Arif Shams Adnan

Bowling Green State University

Credit card is an important tool for the transaction purposes (e.g., buying goods online, shopping in Walmart, paying bill in restaurants) to every individual (person or institution). Customer's age, gender, identity, income category, education level, months inactive, credit limit, total revolving balance, average opening balance to buy, total transaction amount, average utilization ratio, etc. are the important features of a credit card company. Attempts have made here to demonstrate several multivariate features of credit card customers and their transactions. Some multivariate quality assurance/maintenance approaches have also been developed. These methodologies can also be applied to propose the proper derivatives for the credit card customers..

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