51 – Using Paradata Throughout the Survey Life Cycle for Public Sector Surveys
Using Paradata and the Nonresponse Follow-Up Dashboard Score Function to Prioritize Workload
Terri L. Craig
U.S. Census Bureau
Reviewing paradata and monitoring response dashboards are two tools used to help reduce nonresponse. After the 2007 Census of Governments:Finance Component, we developed a dashboard that monitored response in the very early stages of processing. In 2012, we added the use of a score function to the dashboard. As part of our modernization and re-engineering efforts, a new nonresponse follow-up application was also developed. This paper shows how we incorporated the use of paradata into the dashboard score function and subsequently incorporated the new score function into the nonresponse follow-up application to target units with the highest score function in an effort to increase response rates.