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Berna Yazici

Anadolu University



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Ozlem Alpu

Eskisehir University



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Ozlem Oktal

Anadolu University



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Zerrin Sungur

Anadolu University



Evaluation of a Survey Using Ordinal Logistic Regression

Sponsor: American Statistical Association
Keywords: judiciary informatics, user satisfaction, ordinal logistic regression

Berna Yazici

Anadolu University

Ozlem Alpu

Eskisehir University

Ozlem Oktal

Anadolu University

Zerrin Sungur

Anadolu University

The automation of judicial services got its start in 1998 in Turkey. In order to increase performance and productivity of these services many regulations have been made in parallel with the innovations and improvements realized in the sector of information technologies. In this study, subjects, who are required to use judiciary informatics, are asked about their satisfaction from the system. The survey was prepared in April 2012 and web based questionnaire was conducted during July 2012 in Turkey. 8840 internal users contributed to the study. The satisfaction was measured under six dimensions which are performance expectancy, effort expectancy, attitude towards using technology, facilitating conditions, anxiety, and system adequacy. Those dimensions were analyzed taking into account gender, age,and occupation. Since the dependent variable is likert type, ordinal logistic regression is used to analyze the data. The results are given with the probabilities and the results are interpreted.

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