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Activity Number: 132
Type: Contributed
Date/Time: Monday, August 1, 2016 : 8:30 AM to 10:20 AM
Sponsor: Section on Statistics in Marketing
Abstract #320525
Title: Competitive Intelligence: Text Mining Unstructured Data from the Internet of Things
Author(s): James Wisnowski* and Andrew Karl
Companies: Adsurgo LLC and Adsurgo LLC
Keywords: text mining ; marketing intelligence ; latent semantic analysis ; social media analytics
Abstract:

There are now twice as many sensors (e.g., smartphones) in the Internet of Things and an equivalent number of social media accounts relative to the general population. The resultant explosive growth in data volume represents great opportunities for those who can find a signal in this vast collection of unstructured and uncertain noise. We show how to use text analytics (using R and SAS JMP) to efficiently search and analyze large volumes of open source material on innovative technologies, associated maturity levels, current applications and primary competitors. We scrape competitor websites, analyze patent databases, perform text mining on a collection of technical journal articles, and extract real-time information from social media (Twitter). The purpose is to identify critical themes of interest, associated documents or posts, and transform the unstructured data into usable variables through Singular Value Decomposition. Text analytics with data visualization, cluster analysis and decision tree capabilities provide a complement to traditional methods to characterize markets.


Authors who are presenting talks have a * after their name.

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