The views expressed here are those of the individual authors and not necessarily those of the JSM sponsors, their officers, or their staff.
Online Program Home
Abstract Details
|
Activity Number:
|
416
|
|
Type:
|
Contributed
|
|
Date/Time:
|
Tuesday, July 31, 2012 : 2:00 PM to 3:50 PM
|
|
Sponsor:
|
Business and Economic Statistics Section
|
| Abstract - #305948 |
|
Title:
|
Investigations Using the Weibull Analysis for Predictability of Failure in the Service Industry
|
|
Author(s):
|
Michael Anderson*+
|
|
Companies:
|
|
|
Address:
|
29896 Farmingham, Laguna Niguel, CA, 92677, United States
|
|
Keywords:
|
Inter-arrival Time ;
Cumulative Distribution Function (CDF)
|
|
Abstract:
|
There is significant literature on the Weibull Distribution's common use as a time-to-failure model in manufacturing. This paper will investigate whether a Weibull analysis can be applied when considering inter-arrival time for customers in the service sector. Inter-arrival time will be defined as the time (in days) between a customer's services at an establishment.
|
The address information is for the authors that have a + after their name.
Authors who are presenting talks have a * after their name.
Back to the full JSM 2012 program
|
2012 JSM Online Program Home
For information, contact jsm@amstat.org or phone (888) 231-3473.
If you have questions about the Continuing Education program, please contact the Education Department.