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Abstract Details

Activity Number: 656
Type: Contributed
Date/Time: Thursday, August 2, 2012 : 10:30 AM to 12:20 PM
Sponsor: Section on Statistics in Marketing
Abstract - #305774
Title: Effectiveness of Automobile Salesperson Training
Author(s): James Wendelberger*+
Companies: Urban Science
Address: 620 Los Pueblos St, Los Alamos, NM, 87544-2615, United States
Keywords: Automobile ; Sales ; Sales Rate ; Training ; Effectiveness
Abstract:

Are the training programs for automobile dealership employees successful in increasing automobile sales? A combination of training program data and automobile registration data, for new car sales, is used to tackle this question. Training program times and dates make up the training program data. The automobile registration data is used to determine sales rates, new car sales per day. These rates are used to determine individual sales performance and the relationship to training programs and also to compare an individual to a standard sales rate.


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