This is the program for the 2010 Joint Statistical Meetings in Vancouver, British Columbia.

Abstract Details

Activity Number: 151
Type: Invited
Date/Time: Monday, August 2, 2010 : 10:30 AM to 12:20 PM
Sponsor: Section on Survey Research Methods
Abstract - #306107
Title: The Use of Paradata to Monitor and Manage Survey Data Collection
Author(s): Mick Couper and Frauke Kreuter*+ and Lars Lyberg
Companies: University of Michigan and University of Maryland and Statistics Sweden
Address: , , ,
Keywords: Data collection ; Paradata ; Process Control ; Survey Management
Abstract:

Paradata are automatic data collected about the survey data collection process captured during computer assisted data collection, and include call records, interviewer observations, time stamps, keystroke data, travel and expense information, and other data captured during the process. Increasingly such data are being used in real time to both monitor and manage large scale data collection processes. In this paper we use a statistical process control perspective to describe how such data can be used to monitor the survey process. Process control charts and statistical models can be used to identify areas of concern during data collection, and can lead to further investigation of the problem and (if necessary) intervention. We describe the data and analyses that are available and present several case studies of paradata use in different types of surveys and organizations.


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