Activity Number:
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284
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Type:
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Contributed
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Date/Time:
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Tuesday, August 4, 2009 : 8:30 AM to 10:20 AM
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Sponsor:
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Section on Survey Research Methods
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Abstract - #304340 |
Title:
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Nonresponse Bias: Telephone Point-of-Purchase Survey
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Author(s):
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Madeleine Saxton*+ and Patrick Falwell
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Companies:
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Bureau of Labor Statistics and Bureau of Labor Statistics
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Address:
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2 Massachusetts Ave., NE, Washington, DC, 20212,
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Keywords:
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non-response bias ; random digit dialed ; telephone surveys ; weighting
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Abstract:
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The Telephone Point-of-Purchase Survey (TPOPS) is a random-digit-dialed, computer-assisted-telephone-interview survey that provides the Consumer Price Index with a sampling frame of retail establishments for the most of items priced in the index. TPOPS is a rotating panel survey administered across the country, in only households with residential landline telephone numbers. TPOPS response rates have fallen precipitously from an average of 70% in the late 1990s to about 45% more recently. While the primary concern with non-response is the missing cell-phone only population, other demographic cohorts may be underrepresented, also. This paper discusses the results of a TPOPS non-response bias analysis. Spending patterns of underrepresented populations are compared to the sampled landline population, and methods which can be used to mitigate non-response in the short-term are recommended.
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