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Activity Number: 284
Type: Contributed
Date/Time: Tuesday, August 4, 2009 : 8:30 AM to 10:20 AM
Sponsor: Section on Survey Research Methods
Abstract - #304340
Title: Nonresponse Bias: Telephone Point-of-Purchase Survey
Author(s): Madeleine Saxton*+ and Patrick Falwell
Companies: Bureau of Labor Statistics and Bureau of Labor Statistics
Address: 2 Massachusetts Ave., NE, Washington, DC, 20212,
Keywords: non-response bias ; random digit dialed ; telephone surveys ; weighting
Abstract:

The Telephone Point-of-Purchase Survey (TPOPS) is a random-digit-dialed, computer-assisted-telephone-interview survey that provides the Consumer Price Index with a sampling frame of retail establishments for the most of items priced in the index. TPOPS is a rotating panel survey administered across the country, in only households with residential landline telephone numbers. TPOPS response rates have fallen precipitously from an average of 70% in the late 1990s to about 45% more recently. While the primary concern with non-response is the missing cell-phone only population, other demographic cohorts may be underrepresented, also. This paper discusses the results of a TPOPS non-response bias analysis. Spending patterns of underrepresented populations are compared to the sampled landline population, and methods which can be used to mitigate non-response in the short-term are recommended.


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