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Activity Number: 499
Type: Contributed
Date/Time: Thursday, August 10, 2006 : 8:30 AM to 10:20 AM
Sponsor: Social Statistics Section
Abstract - #307266
Title: Comparing Internet Users and Nonusers' Behavior toward Market Products
Author(s): Nuria Diaz-Tena*+ and Robert Benford
Companies: Mathematica Policy Research, Inc. and TNS-Global
Address: 600 Alexander Park, Princeton, NJ, 08543,
Keywords: web survey ; internet user ; bias ; segmentation
Abstract:

Web surveys are used for obtaining information about consumer habits, so that companies can identify segments of the population with different behavioral attitudes towards market products. Only 70 percent of the American population has access to the internet, therefore the samples are weighted to mimic the US population. We used the Sprint telephone survey conducted by TNS which includes a question to identify which sample cases have internet connections at home or at work. We compared the bias of representing the entire US population with the internet users only. We tested for significant differences among internet users and non internet users towards market trends and compared the results.


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