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Activity Number: 498
Type: Topic Contributed
Date/Time: Thursday, August 10, 2006 : 8:30 AM to 10:20 AM
Sponsor: Section on Survey Research Methods
Abstract - #306456
Title: Use of Interpreters in Telephone Interviews
Author(s): Laura Branden*+
Companies: Westat
Address: 1650 Research Blvd., Rockville, MD, 20850,
Keywords: telephone surveys ; interpreters ; behavior coding
Abstract:

While the use of interpreters to conduct interviews increases the participation of individuals, concern exists about how their use may affect data quality. As a result, most non-English, non-Spanish speakers are excluded from survey participation. Interpreters were used to help conduct telephone interviews with child care providers for the Early Childhood Longitudinal Study, Birth Cohort. Building on work done by Edwards (2004), 29 telephone interviews conducted using interpreters were recorded. Behavior coding was conducted on the three-way interaction between the interviewer, interpreter, and respondent. Results of the behavior coding show the interpreter successfully interpreted key concepts of the questions 89% of the time and correctly interpreted answers 96% of the time. The use of interpreters reduced the number of cases finalized as nonresponse.


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