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Activity Number:
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503
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Type:
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Contributed
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Date/Time:
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Thursday, August 10, 2006 : 8:30 AM to 10:20 AM
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Sponsor:
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Section on Government Statistics
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| Abstract - #306048 |
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Title:
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Business Process Improvement in the Economic Programs Directorate at the U.S. Census Bureau
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Author(s):
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Deborah Stempowski*+ and Shirin A. Ahmed
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Companies:
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U.S. Census Bureau and U.S. Census Bureau
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Address:
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128 Seahawk Lane, Edgewater, MD, 21037,
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Keywords:
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improvements ; process ; economic ; cost ; savings
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Abstract:
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Formed in July of 2004 by senior managers in the Economic Directorate of the U.S. Census Bureau, the purpose of the Business Process Improvement Team (BPIT) was to review business processes associated with Economic Directorate programs to identify processes where improvements can be made that will reduce costs or improve efficiencies, while maintaining quality and timeliness. We began our work identifying potential areas for improvement then, based on these improvement ideas, we did the analysis of existing costs. The BPIT identified the top five major areas for improvement and made final recommendations to management in January of 2005. This paper covers the process to identify potential areas for improvement, recommendations for next steps after areas were identified and an update on the changes that have been implemented since recommendations were made to senior management.
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