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Activity Number: 32
Type: Contributed
Date/Time: Sunday, August 6, 2006 : 2:00 PM to 3:50 PM
Sponsor: Section on Health Policy Statistics
Abstract - #305632
Title: Significance Analysis of Physician Photo Identification Cards Trial
Author(s): Ye-Ying Cen*+ and Jennings Ryan Staley and Baolin Wu and Scott F. Davies
Companies: Hennepin County Medical Center and United States Air Force and University of Minnesota and Hennepin County Medical Center
Address: 954 Millwood Ave., Roseville, MN, 55113,
Keywords: patient satisfaction ; survey ; cumulative logistic regression ; questionnaire
Abstract:

We undertook a prospective study to examine whether the use of physician photo identification cards could improve patient satisfaction significantly. Physicians were participants of the study who presented the cards during intervention and did not during usual care. Patient responses were collected prior to discharge via an anonymous validated nine-question survey. Univariate significance testing was conducted. Few had marginal significances; however, across all questions presented in each table, there was a consistent trend of the intervention group performing better than the usual care group. We thus performed a multivariate cumulative logistic regression model to aggregate the information across all nine questions. The intervention group produced significantly higher ratings of the nine questions (p< 0.016), with an odds ratio of 1.21 and a significant 95% C.I (1.04, 1.41).


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