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Abstract:
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The area of quality improvement, specifically statistical process control (SPC), has been assessed with respect to many metrics. The focus of the SPC literature has been improvement of control charting techniques, with primacy given to statistical considerations. Economic concerns often have been considered as a secondary issue, primarily with regard to process costs and control chart design. With respect to the larger corpus, it often is assumed that any efforts to improve quality are to be undertaken. The purpose of this paper is to review the high points of past work and offer insights in the area of economics in quality and SPC.
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