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Activity Number: 392
Type: Invited
Date/Time: Wednesday, August 9, 2006 : 10:30 AM to 12:20 PM
Sponsor: Section on Government Statistics
Abstract - #305355
Title: Improving the Provider Experience: the Vision for Multi-Modal Data Collection in Australia
Author(s): Sean Thompson*+
Companies: Australian Bureau of Statistics
Address: 639 Wickham Street, Fortitude Valley , 4006, , Australia
Keywords:
Abstract:

In 2002, the ABS adopted a strategy of "Total Approach Management" in relation to its business data providers. At its simplest, the strategy provides a framework for viewing interactions with data provider holistically---across collections and work areas and over time---rather than as a discordant series of uncoordinated channels of communication. More recently, we have developed a strategy for Multi-Modal Data Collection (MMDC), which focuses on developing communications infrastructure, especially for electronic data reporting (EDR), that is consistent with the philosophy of Total Approach Management. It could be argued that the "hasten slowly" policy on EDR served the ABS reasonably well for some time, as many of our early investment opportunities in EDR look less than ideal in hindsight.


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Revised April, 2006