JSM 2004 - Toronto

Abstract #302236

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Activity Number: 183
Type: Topic Contributed
Date/Time: Tuesday, August 10, 2004 : 8:30 AM to 10:20 AM
Sponsor: Section on Survey Research Methods
Abstract - #302236
Title: Meeting the Challenge of the Telephone Consumer Protection Act and the FCC Telecommunications Act: Development of a Process to Identify Landline Telephone Numbers Ported to Cellular Phones
Author(s): Dale W. Kulp*+
Companies: Marketing Systems Group
Address: 565 Virginia Dr., Fort Washington, PA, 19034,
Keywords: number portability ; cellular ; automated dialing prohibitions ; TCPA
Abstract:

The decision of the FCC to enforce a November 23, 2003, deadline that all telecommunications carriers in the TOP 100 MSAs must support the porting of landline to cellular service created a legal entanglement for many survey research organizations. Provisions in the TCPA make it illegal to call certain cellular numbers using any automated dialing device, which could be interpreted to include PC-based modem dialing, or even "speed dialing" on a basic phone. This has left researchers and many others in the position of either ignoring the current law, or dialing all sample telephone numbers manually. This paper details the history and background of the current laws and efforts to develop the first system for identifying telephone numbers ported to cellular service so that those numbers can be dialed manually in compliance with the law. Information on reliability testing, prevalence, and industry background will be presented.

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