JSM 2004 - Toronto

Abstract #300635

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Activity Number: 296
Type: Topic Contributed
Date/Time: Wednesday, August 11, 2004 : 8:30 AM to 10:20 AM
Sponsor: Section on Survey Research Methods
Abstract - #300635
Title: Using Call History in a Panel Survey to Better Inform Current Interview Scheduling
Author(s): Charles C. Mason*+
Companies: Bureau of Labor Statistics
Address: 2 Mass. Ave. N.E. Room 3216, Washington, DC, 20212,
Keywords: household surveys ; RDD ; telephone surveys
Abstract:

The Bureau of Labor Statistics Point of Purchase survey collects a frame of retail establishments where consumers purchase goods and services. The frame is used to select outlet samples for the items covered by the Consumer Price Index. Data for the survey is collected using a random digit dialing (RDD) computer-assisted telephone interview (CATI) panel survey where households are identified and surveyed initially through an RDD survey. Four quarterly follow-up surveys are conducted using CATI. This paper examines the call history for the RDD component of the survey and reports on an attempt to build a model of optimal call back times for the quarterly panel component of the survey.

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