Abstract #302240

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JSM 2003 Abstract #302240
Activity Number: 317
Type: Topic Contributed
Date/Time: Wednesday, August 6, 2003 : 8:30 AM to 10:20 AM
Sponsor: Section on Statistical Consulting
Abstract - #302240
Title: Using Videotape and the Six Domains to Gather Information on Statistical Practice
Author(s): Douglas A. Zahn*+ and Daniel R. Boroto
Companies: Florida State University and Florida State University
Address: Dept. of Statistics, Tallahassee, FL, 32306,
Keywords: systematic improvement ; unsuccessful meetings ; coaching
Abstract:

We produce data-based systematic improvement of statistical practice by videotaping statistical consultations. This strategy is applicable to a wide range of additional information exchange interactions, e.g., statistics classes or research meetings. Actionable information is extracted from the gigabytes of data present on a videotape by using the six domains that we have developed. The domains address the essential components of an effective consultation: the structure of the meeting; the quality of the relationship; beliefs, opinions, assumptions, and characterizations (attitudes that facilitate or impede effectiveness and efficiency); emotions that contribute or distract; language that produces intended action; and the technical content of the discipline(s) involved in the consultation. Each domain has specific clusters of observable variables that lend themselves to reliability in measurement development. The domains can be thought of as a set of lenses for focusing on the various aspects of a meeting. Examples will be given to show how the domains can yield insights into what events led to an unsuccessful meeting and how to address these events more effectively in the future.


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