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Communicating with Businesses Through the Altinn Portal (308028)*Bente Hole, Statistics Norway
Keywords: Survey communication, E-Government platform, electronic communication
Altinn is Norway’s public platform for E-Government. This platform is used by over 90% of the Norwegian population and almost 100% of the businesses in Norway. All users, business users as well as personal users, has their own inbox in Altinn. All legal units registered in Norway are obliged to check their inbox regularly.
More than 55 agencies and municipalities host their solutions and services on the Altinn platform. Since 2014 Statistics Norway has hosted most of its business surveys in Altinn. Hence, the Altinn portal is central in our communication with the businesses and their respondents.
This paper presents how Statistics Norway use Altinn in order to communicate with and notify it’s business respondents.