Online Program

Return to main conference page

All Times ET

Program is Subject to Change

Thursday, June 17
Thu, Jun 17, 1:30 PM - 3:30 PM
The Behavioral Health Services Information System (BHSIS): Monitoring Mental Health and Substance Use Treatment in the United States

The Use of Experiments to Improve Responses in Behavioral Health Establishment Surveys (307978)

*Karen A CyBulski, Mathematica 
Melissa Krakowiecki, Mathematica 
Matt S Potts, Mathematica 
Larry M Vittoriano, Mathematica 

Keywords: Behavioral health, experiment, response rate, FedEx

SAMHSA sponsors two annual establishment surveys with behavioral health facilities: the National Survey of Substance Abuse Treatment Services (N-SSATS) and the National Mental Health Services Survey (N-MHSS). Each survey requires a series of mailout materials to increase response rates, particularly with non-responding facilities. This presentation will discuss several approaches and experiments that have been conducted to determine the effectiveness of specific mailout strategies to encourage participation in both surveys. Presenters will provide concrete examples of these strategies, in particular an experiment using FedEx envelopes to reach out non-responding facilities and how that increased response rates in both surveys.