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Abstract:
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Online panels are a cost-effective tool for collecting survey data. They also offer compelling advantages for researchers (e.g. maintaining contact with respondents) and respondents (e.g. completing surveys at their convenience). However, little is known about feasibility of collecting data from them using panel surveys. On one hand, older research documents a "digital divide" in which people with disabilities lack access to the Internet. On the other hand, recent technological developments have made computers more accessible to people with disabilities. We present results from a pilot study testing the feasibility of recruiting and retaining an online panel of people with disabilities. Vocational rehabilitation program applicants who previously participated in a phone survey were invited to participate in two follow up web surveys. Those without a means of completing an online survey were provided with a tablet and Internet access for the duration of the study. Response rates, demographic characteristics of respondents, and lessons learned from setting up the panel will be discussed.
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