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Abstract Details
Activity Number:
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529
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Type:
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Contributed
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Date/Time:
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Wednesday, August 3, 2011 : 10:30 AM to 12:20 PM
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Sponsor:
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Social Statistics Section
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Abstract - #302444 |
Title:
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Estimating the Benefits of the HOME Line Tenant Hotline
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Author(s):
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Craig A. Rolling*+
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Companies:
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University of Minnesota
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Address:
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313 Ford Hall, Minneapolis, MN, 55455,
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Keywords:
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sampling ;
nonprofit ;
housing
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Abstract:
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HOME Line, a nonprofit Minnesota tenant advocacy organization, has operated a free tenant hotline since 1992. All incoming calls are logged in a database, and HOME Line follows up with a sample of those calls to learn how the tenant's situation was ultimately resolved. The follow-up calls can be treated as a stratified sample, where the stratification is by the caller's primary issue or problem. We use this sample to compute estimates and standard errors for the total amount of money recovered and the total number of evictions prevented by all callers to the hotline since its inception.
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