This is the program for the 2010 Joint Statistical Meetings in Vancouver, British Columbia.
Abstract Details
Activity Number:
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185
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Type:
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Contributed
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Date/Time:
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Monday, August 2, 2010 : 10:30 AM to 12:20 PM
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Sponsor:
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Section on Survey Research Methods
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Abstract - #308678 |
Title:
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Minimizing Survey Error Through Interviewer Training: New Procedures Applied to the National Health Interview Survey
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Author(s):
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James M. Dahlhamer*+ and Marcie L.. Cynamon and Jane F. Gentleman and Andrea Piani and Michael J. Weiler
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Companies:
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National Center for Health Statistics and National Center for Health Statistics and National Center for Health Statistics and U.S. Census Bureau and U.S. Census Bureau
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Address:
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3311 Toledo Road, Hyattsville, MD, 20782,
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Keywords:
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interviewer training ;
total survey error ;
non-sampling error ;
data quality
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Abstract:
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Minimizing survey error requires adherence to the accepted principles and best practices of survey research. Interviewers can be a significant source of error that is difficult to control. Ensuring that interviewers execute their jobs properly requires that they be well-trained, monitored, and provided feedback in real time.
In this paper, we discuss new procedures for training interviewers with the National Health Interview Survey (NHIS). An in-person survey, the NHIS has in the past used a decentralized system for training its field staff. This year, 650 interviewers attended one of four training sessions to be briefed on the survey's content and interviewing procedures. Using a total survey error framework, the goal was to deliver a uniform message with the intent of achieving consistent application of established interviewing protocols across interviewers and sites.
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