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Abstract:
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Millions of dollars have been invested in complex information technology systems to improve patient outcomes, enhance bedside care/patient monitoring and minimize drug-dispensing errors throughout the medical care system in the United States. Unfortunately, rigorous statistical methods are not used to ascertain the impact these new technologies may have on the workflow and workload of medical staff, which involves changes in their time and task commitments following related changes in the work environment. Often, these new systems are removed from clinic floors, following numerous complaints from doctors and nursing staff. This luncheon will focus on the statistical methodology for conducting workflow and workload analysis. Topics discussed will include measures of accuracy and reliability, sampling methodology, categorical responses, and repeated measures designs.
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